Requesting a Withdrawal from Your Balance
Head to the cashier and choose the withdrawal tab. We send payouts back to the same wallet type you used to deposit — so if you funded via Nagad, your withdrawal goes to your Nagad number. Enter the amount you want to move out, confirm your registered wallet number, and submit the request. We process withdrawals after a verification check on your
account; this step keeps your balance secure and protects against unauthorised requests. Once cleared, the funds move directly to your wallet. Processing time depends on account verification status.
- Go to withdrawal tab — Open the cashier and tap withdrawals. Your verified wallet options appear based on your deposit history.
- Enter amount and wallet — Type the withdrawal amount. Confirm the wallet number — bKash, Nagad or Rocket — that should receive the funds.
- Verification check — We run a quick account check before releasing funds. Fully verified accounts move through this step smoothly.
- Funds to your wallet — Once cleared, the amount transfers to your nominated wallet. You'll see it in your wallet transaction history.